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All resident students should have reviewed the College’s various guides and policies for detailed information on our Facilities department and associated services.

Residence Life policies, guides and forms can be viewed here.

The following are important documents for review:

Maintenance - Service and Requests

Telephone

Experiencing issues with your suite’s landline phone? Submit a Service Request through Telecom. Voicemail setup information can be viewed here.

If you’d like to speak to someone about phone issues, you may also dial 201-684-7777 to speak to Telecom.

Data / Network Connections

Having issues with your network connection? Common issues and resolutions can be found here.

Additional help may be found through the following resources:

Maintenance / Facilities

Need to request a repair? Please reach out to your hall/area office if you would like to submit a work order. The office will ensure that the work order is logged appropriately. If the office is closed and you need immediate assistance for an emergency, you may call Public Safety at 201-684-6666.

Programming Your Cable TV

In order to receive all of the available channels, some TVs have settings in their menus that you must fiddle with. Specific TV programming directions are available here.

If there is still a problem receiving cable, please submit a Service Request through Media. Be sure to include your name, phone number, and best time to contact you.

Recycling and Sustainability in the Residences

We are excited to provide the below information regarding Sustainability at Ramapo College:

Residence Life supports the College’s Mission to Sustainability.

On campus residents will receive messages at the beginning of each semester from their hall/area to let them know what the recycling pickup schedule will be for their suites.

For more detailed information about sustainability on campus, please visit the Ramapo Green Website.

Residence Computer Network (ResNet)

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Computers and information technology have become an integral part of academic, administrative and residential life. Residential Networking (ResNET), along with ITS, are committed to providing network connections to our students.

Interested in learning more about networking support, and how connections work on campus? Please take a look at the ResNet and ITS websites.

ResNET  ITS