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Current Telecomm Status

All system are operational.

About Telecomm

The Telecommunications Department maintains and supports all of the telephony systems on campus.  This includes telephones, voicemail and faxing services.  On this website, you will find a few items of interest that will help you navigate these services.  If you have any questions or concerns about anything Telecomm related, please feel free to contact us.  If you have a specific problem that needs to be addressed, please contact the ITS Helpdesk at x7777 or email them at helpdesk@ramapo.edu.  Please give them your name, contact information, building and room number and specific details regarding the problem you’re having.  The more detail you can give, the easier it will be to resolve the problem effectively.

If you are a student and you have a problem within your room, please note that ITS would be the department to contact if you have an issue regarding telephone, internet or TV services.  All other repair requests will need to be entered through this Facilities website https://www.ramapo.edu/facilities/service-request/.  If you try to enter a work order with Facilities for a Telecomm or ITS related issue, it will be denied.  If you are uncertain about which department you should contact, ask your RA or other Residence Life member and they should be able to point you in the right direction.

Contact Information

Jefferson Sampson
Director of Infrastructure
E-mail: jsampson@ramapo.edu
Phone: (201) 684-7402
Office: E-1151

Therese Biagi
Telephone Systems Installer / Repairer
E-mail: tbiagi@ramapo.edu
Phone: (201) 684-6832
Office: E-107B

Christopher Rickley
Telecom Service Technologies / Technology Assistant
E-mail: crickley@ramapo.edu
Phone: (201) 684-6859
Office: E-107A