Skip to People Operations and Employee Resources Department (POERD) site navigationSkip to main content



Time Management

The ability to recognize, organize, and follow through on your commitments is a critical set of skills, especially when you feel challenged to do more in less time. This 1 hour session will introduce you to techniques and strategies that can be used every day to better manage your time and workflow.

Time Management Powerpoint

Time Management Definition and Skills Handout

Time Management Approaches

Time Management Life Log

Essentials of Supervision

This 1 hour learning session focuses on being an effective supervisor and finding new and better ways to help your team grow to reach the goals of the College.

Watch Now –  PASSWORD – VxCKU8qb

Elevating Customer Service

This 1 hour learning session focuses on putting the customer at the center of attention and supporting the “I matter” experience.  Learning session covers developing your customer vision, Developing service values and competencies, moving toward service excellence, and assessing the experience making process.

Watch Now –  PASSWORD – JhVwT73F

PAR Training

PAR Workshop

This 1 hour workshop will cover how to conduct a performance review using the PAR form.  This performance assessment tool is used for Civil Service employees.  The workshop is open to the Rater (Supervisor) and the Ratee (Employee).


Sample PAR – Rocky Roadrunner


Effective Communication

This workshop covers using the HAIL method of communication.

WATCH NOW – Password – ShGzKtc3

Effective Remote Team Communication

This workshop covers three helpful techniques for working and communicating in a remote team.

WATCH NOW – Password – 5EnJZdfG


Leadership – Tips for Managing Change in Higher Education

This webinar recording will share 4 foundational tips to successfully manage and lead change.

Watch Now – PASSWORD – xQx7CEaz


Workshop description:

If the global COVID-19 pandemic has taught us anything, it is that none of us can predict what lies ahead. What we can foresee, however, is that as a leader you will likely face other crises in the future. 

In this two part workshop Mark Miller (ASB Adjunct Professor and Entrepreneur-in-Residence ) will provide you with applicable insights and practical skills for navigating critical moments – before, during and after a crisis strikes. He will share his hands-on learning journey leading his employees through a crisis and will learn how to communicate effectively in turbulent times, restore trust with key stakeholders, draw meaningful conclusions from previous disruptive events, and prepare for potential future setbacks.

Learning outcomes:

  • Better understand crisis management
  • Learn essentials for thriving in a crisis
  • Build your competencies in planning for a crisis

Crisis Management webinar,  Part 1 – Crisis Management, Part 1 Recording – Password to view recording – hVaJp43b

View Slide Deck of PresentationMEM A Leader’s Guide to Managing Crisis, Change10.15.2020

Crisis Management webinar, Part 2 – Crisis Management Part 2 Recording Password to view recordinggYnpHQR6

View Slide Deck of Presentation – Mark.Miller.MEM Leading in Times of Crisis, Chaos, and Change 2

Mindful Leadership

In collaboration with the Learning, Development and Performance (LDP) and the Mindfulness at Ramapo College, Pandit Dasa (link) a Mindful Leadership expert, presented  two Mindful workshops (Mindful leadership and mindful communication).  These 90-minute sessions looked at inspiration from modern leaders and participants gained valuable insight on the scientific research around mindfulness.  Participants also learned practical techniques to use in work situations to be more effective and explored leadership qualities to apply in their professional and personal lives.

View Video Link Presentation – Pandit Dasa – Mindful Leadership

View Video Link Presentation – Communicating with Compassion

Emotional Health

How to boost your emotional health skills during uncertainty


Slide Deck – How to Strengthen Your Emotional Health Skills During Times of Uncertainty_Nataly Kogan

Our Brand in Crisis

Slide Deck – Facts Over Fear – HR com (2)

Obtaining Wellness, A shift in Perspective

Mental well-being matters. And it matters even more in times of uncertainty This 1 hour workshop will provide tips for obtaining metal wellness in 5 key areas.

Watch Now – Password Egym5cMD

Looking Ahead: Prioritizing Mental Well-Being in the Workplace

Mental well-being matters. And it matters even more in times of uncertainty and as we look ahead to the future of the workplace. Businesses can no longer ignore the importance of mental well-being of their workforce and strong mental well-being is essential for employees to thrive.

Join Mari Ryan, CEO and founder of AdvancingWellness and an expert in workplace well-being, as she outlines strategies to prioritize mental well-being in your workplace.

After this webinar, you will:

  • Understand the barriers to supporting mental well-being in the workplace
  • Describe approaches to supporting mental well-being in the workplace
  • Identify ways to proactively address prevention and inclusive approaches for mental well-being.

Webinar Link: Mental Wellness Webinar

Managing stress in the workplace

Website – Mental Health in the Work Place

CDC – Coping with Job Stress

CDC – Managing Work Place Fatigue

How to boost your emotional health skills during uncertainty

Slide Deck – How to Strengthen Your Emotional Health Skills During Times of Uncertainty_Nataly Koga


TIPS for Handling Mental Fatigue – Reducing Mental Fatigue


CDC COVID 19 Training Videos – CDC Training COVID 19

WHO COVID 19 Training VideosWHO COVID 19 Training

OSHA How To Put On A Mask – How to Put on a Mask

CDC TIPS for Social Distancing – CDC Tips Social Distancing

TIPS for Handling Mental Fatigue – Reducing Mental Fatigue

CDC Worker Safety Tips – Worker Safety Tips

Self Learning Articles

Microlearning (a.k.a. micro learning or micro-learning) is an emergent learning strategy known for quickly closing skill and knowledge gaps. This tab will deal with relatively small learning units and short-term learning activities by using short learning articles and or videos.

Posted 12/1/2022 – Managing Work-Life Balance

Posted 12/1/2022 – Four Tips to Help You Cope with Anxiety

Posted 8/10/2020 –

Posted 7/2/2020 – Working From Home: 5 Environmental Factors Affecting Your Well-Being

Posted 5/7/2020 – 5 Tips to Increase Productivity While Working Remotely

Posted 4/1/2020 – Article – 4 Ways to Check for Leadership Blindspots

Posted 8/29/2019 – Article – Find Your Peace to Get Through the Back

Posted 7/11/2018 –  Article – Empathy at Work

Posted 5/4/2018 – Article – 4 Strategies for Closing the Coaching Gap

Posted 4/23/2018 – Article – The Power of Humility in the Workplace

Posted 4/3/2018 –  Article – Finding Your Purpose

Posted 3/15/2018 – Article – Academic Trends to Watch in 2017-2019

Posted 2/28/2018 –  Article – Communication Skills for Workplace Success

Posted 1/25/2018 –  Article – The One Thing Your Team Wants You To Stop Doing

Posted 12/21/2017 –  Article – The 5 Biggest Mistakes Team Leaders Make

Posted 12/5/2017 – Article – 10-ways-Leadership Development Programs Fail in Higher Ed

Posted 11/15/2017 – Article – 7 Ways Academic Leaders Can Cultivate Creativity

Posted 10/16/2017 – Article – How we treat one another at work matters.10.16.2017

Posted 9/25/2017 – Article –   10 Ways to Create a Culture of Encouragement at Work

Posted 09/14/2017 – Article – From Me to We

Posted 09/01/2017 – Article – The Perils of Managing Up

Self Learning Programs

Video Learning SeriesDealing Effectively With Unacceptable Employee Behavior & Excelling as a Manager or Supervisor

Video Link:

Harassment: Sex, Religion And Beyond

NEW – Video Learning SeriesHarassment: Sex, Religion And BeyondManager Version

Video Link:

NEW – Video Learning SeriesHarassment: Sex, Religion And BeyondEmployee Version

Video Link: