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Boldly Ascending: Key Performance Indicators

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Boldly Ascending Goals

Goal 1: Academic Excellence & Student Success

Goal 2: Inclusive Community

Goal 3: Agile Stewardship

Boldly Ascending: 12 Key Performance Indicators

1. Graduation Rate (Indicator for Goals 1, 2, 3)

Graduation Rate (GR) (4-Year) is reflective of full-time, first-time, degree-/certificate-seeking students who started and finished at the same institution. Students included in graduation rates do not represent all of the students at an institution (e.g., GR excludes part-time and transfer students). The IPEDS graduation rate is calculated as:

GR = # of students who completed their program within a specific percentage of normal time to completion

# of students in the entering cohort (adjusted)

Targets and Actuals: 4 Year Graduation Rate

  • Target: ≤ 56.9% (2019 entering cohort)
  • Actual: 52.5%
  • Target: > 56.9% (2020 entering cohort)
  • Actual:…
  • Target: > Class of 2024 (2021 entering cohort)
  • Actual: …
Ramapo

2. Retention Rates (Indicator for Goals 1, 2, 3)

Retention Rate is defined by IPEDS as the percentage of first-time, full-time bachelor’s degree-seeking students beginning in a Fall term who are subsequently enrolled for credit in that same institution in future Fall terms.

Targets and Actuals: 1st to 2nd Year Rate

  • Target: 87%
  • Actual: 87.1% (2022 entering cohort)
  • Target: 88.1%
  • Actual: … (2023 entering cohort)
  • Target: ≥ 2024
  • Actual: … (2024 entering cohort)
Ramapo

Targets and Actuals: 2nd to 3rd Year Rate

  • Target: ≥ 73.5%
  • Actual: 75.7% (2021 entering cohort)
  • Target: ≥ 73.5%
  • Actual: … (2022 entering cohort)
  • Target: ≥ 77%
  • Actual: … (2023 entering cohort)
Ramapo

3. Enrollment (Indicator for Goals 1, 2, 3)

Undergraduate headcount is defined as the sum of the institutional counts (non-duplicated) of students taken on a prescribed census date after the end of the drop/add period. A graduate credit hour is defined as an institutionally established equivalency that reasonably approximates some minimum amount of graduate student work reflective of the amount of work expected. A credit hour, graduate or undergraduate, is a unit of measure that gives value to the level of instruction, academic rigor, and time requirements for a course taken at an educational institution. At Ramapo, undergraduate headcount and graduate credit hours are calculated based on fall semester frozen file data.

Targets and Actuals: Undergraduate Headcount

  • Target: 4,919
  • Actual: 5,013 (Fall 2023)
  • Target: …
  • Actual: …
  • Target: …
  • Actual: …
Ramapo

Targets: Graduate Credit Hours

  • Target: 4,819
  • Actual: 4,188 (Fall 2023)
  • Target: …
  • Actual: …
  • Target: …
  • Actual: …
Ramapo

4. Community Diversity (Indicator for Goals 1, 2, 3)

RCNJ Community Diversity in Relation to New Jersey Diversity: At Ramapo, Community Diversity is calculated based on fall semester frozen file data. For this KPI, community diversity is defined by Ramapo College in close accordance with the federal “minority rate” definition as the percent of:

  • RCNJ undergraduate students and graduate students (full-time) who self-report as Hispanic (Hispanic or Latino/a only, Hispanic and American Indian/Nat. Alaskan, Hispanic and Asian, Hispanic and Black, Hispanic and Hawaiian/Pacific Islander, Hispanic and White, Hispanic and Multiple Races), American Indian/Native Alaskan, Asian, Black/African American, Hawaiian/Pacific Islander, and Multiple Races/Multiracial
  • RCNJ faculty (full-time instructional staff including lecturers) who self-report as Hispanic (Hispanic or Latino/a only, Hispanic and American Indian/Nat. Alaskan, Hispanic and Asian, Hispanic and Black, Hispanic and Hawaiian/Pacific Islander, Hispanic and White, Hispanic and Multiple Races), American Indian/Native Alaskan, Asian, Black/African American, Hawaiian/Pacific Islander, and Multiple Races/Multiracial.
  • RCNJ non-faculty/staff (full-time non-instructional staff including librarians) who self-report as Hispanic (Hispanic or Latino/a only, Hispanic and American Indian/Nat. Alaskan; Hispanic and Asian, Hispanic and Black, Hispanic and Hawaiian/Pacific Islander, Hispanic and White, Hispanic and Multiple Races), American Indian/Native Alaskan, Asian, Black/African American, Hawaiian/Pacific Islander, and Multiple Races/Multiracial.

New Jersey Diversity is defined in accordance with the federal American Community Survey (US Census) as the percent of New Jersey residents who self-report as Hispanic or Latino, Black/African American alone, American Indian/Alaska Native alone, Asian alone, Native Hawaiian and Other Pacific Islander alone, and Two or More Races.

Targets and Actuals: Undergraduate and Graduate Students

  • Target: ≥ 38%
  • Actual: 42.2%
  • Target: ≥ 38%
  • Actual: …
  • Target: ≥ 39%
  • Actual: …
Ramapo

Targets and Actuals: Faculty

  • Target: ≥ 32%
  • Actual: 34.2%
  • Target: ≥ 33%
  • Actual: …
  • Target: ≥ 33%
  • Actual: …
Ramapo

Targets and Actuals: Non-faculty/staff

  • Target: ≥ 29%
  • Actual: 26%
  • Target: ≥ 29%
  • Actual: …
  • Target: ≥ 30%
  • Actual: …
Ramapo

5. Supportive Campus (Indicator for Goals 1, 2)

Supportive Campus is defined, in part, by the National Survey of Student Engagement (14a-i) as the extent to which (4=very much, 3=quite a bit, 2=some, 1=very little) students report their institution emphasizes: “Providing support for your overall well-being (recreation, health care, counseling, etc.)” and “Helping you manage your non-academic responsibilities (work, family, etc.)”

Targets and Actuals: Providing Support for Overall Well-being

  • Target: RCNJ First Year Student Rating: ≥ 2.8
  • Actual: …
  • Target: RCNJ First Year Student Rating: ≥ Carnegie Med. Average
  • Actual: …
  • Target: RCNJ First Year student Rating: > Carnegie Med. Average
  • Actual: …
Ramapo

Targets and Actuals: Helping Manage Non-academic Responsibilities

  • Target: RCNJ Senior Student Rating: ≥ 2.5
  • Actual: …
  • Target: RCNJ Senior Student Rating: ≥ Carnegie Med. Average
  • Actual: …
  • Target: RCNJ Senior Student Rating: > Carnegie Med. Average
  • Actual: …
Ramapo

6. Alumni Participation (Indicator for Goals 1, 2, 3)

Alumni Participation Rate is defined by DonorSearch as one of the best indicators of how your alumni giving efforts are performing. Alumni participation rate is calculated by first determining the total alumni donor count, then dividing that number by the number of overall alumni on record. For instance, if a college has 100,000 overall alumni and 10,000 are donors, its alumni participation rate is 10%.

Targets and Actuals: Alumni Participation

  • Target: ≥ 3.15%
  • Actual: …
  • Target: ≥ 3.3%
  • Actual: …
  • Target: ≥ 3.6%
  • Actual: …
Ramapo

7. Employee Satisfaction (Indicator for Goals 1, 2, 3)

Employee satisfaction is defined using a combination of inputs. These include data from the Great Colleges to Work For (GCTWF) survey that evaluates, on a scale of 0-100, the following dimensions of employment on a generally triennial basis: Job Satisfaction & Support, Professional Development, Pride, and Collaboration. In addition, employee satisfaction includes survey data collected on these dimensions by POER during the years in which GCTWF is not administered.

Targets and Actuals: Job Satisfaction & Support

  • Target: 71-73 (POER Survey)
  • Actual: …
  • Target: > 2024 (POER Survey)
  • Actual: …
  • Target: ≥ Carnegie Average (GCTWF Survey)
  • Actual: …
Ramapo

Targets and Actuals: Mission & Pride

  • Target: 72-76 (POER Survey)
  • Actual: …
  • Target: > 2024 (POER Survey)
  • Actual: …
  • Target: ≥ Carnegie Average (GCTWF Survey)
  • Actual: …
Ramapo

Targets and Actuals: Professional Development

  • Target: 58-61 (POER Survey)
  • Actual: …
  • Target: > 2024 (POER Survey)
  • Actual: …
  • Target: ≥ Carnegie Average
  • Actual: …
Ramapo

Targets and Actuals: Collaboration

  • Target: 58-62 (POER Survey)
  • Actual: …
  • Target: > 2024 (POER Survey)
  • Actual: …
  • Target: ≥ Carnegie Average (GCTWF Survey)
  • Actual: …
Ramapo

8. Peer Assessment (Indicator for Goals 1, 3)

Peer Assessment is a factor used by US News to measure undergraduate academic reputation. Through a seventeen-point qualitative survey, US News asks the president, provost and dean of admissions at each school to rate the quality of the academic programs at schools in the same ranking category, including their own. Peer Assessment Score is weighted as 20% of the overall ranking score and is calculated based on a scale of 1-5. Ramapo treats Peer Assessment Score as an indirect measure of institutional reputation.

Targets and Actuals: Peer Assessment

  • Target: ≥ 2.8%
  • Actual: 2.9%
  • Target: ≥ 2.9%
  • Actual: …
  • Target: ≥ 2024
  • Actual: …
Ramapo

9. Revenue Diversification (Indicator for Goal 3)

Revenue Diversification is defined by Ramapo College as the percent of revenue that is not generated by net tuition (credit-bearing tuition and related fees); this includes auxiliary income, state operating support, state fringe support, grants, and other. This value is captured in the College’s financial statements.

Targets and Actuals: Revenue Diversification

  • Target: ≥ 45%
  • Actual: 45%
  • Target: 47%
  • Actual: …
  • Target: 49%
  • Actual: …
Ramapo

10. Course Structure (Indicator for Goals 1, 2)

Course Structure is defined, in part, by the Faculty Survey of Student Engagement as the extent to which (very much, quite a bit, some, very little) faculty report structuring selected course sections so that students learn and develop in the following areas: Thinking Critically and Analytically, Working Effectively with Others, Understanding People of Other Backgrounds (economic, racial/ethnic, political, religious, nationality, etc.), Solving Complex Real-world Problems, and Being an Informed and Active Citizen.

Targets and Actuals: Course Structure

  • Target: Combined Average of 71-73%
  • Actual: …
  • Target: Combined Average of 75-77%
  • Actual: …
  • Target: Combined Average of…(TBD)
  • Actual: …
Ramapo

11. Site Energy Usage Intensity (Indicator for Goal 3)

Site Energy Use Intensity (EUI) is a measure used to express a building’s energy use as a function of its size or other characteristics. Site EUI is based on dividing the total energy billed by the provider (gas in MCF and electric in KWH, both converted to kBtu) by the total finished indoor space on campus (1,841,795 sqft). A low EUI generally but not always signifies good energy performance. Energy Star reports that the 2022 National Median for Site EUI in the US for Colleges and Universities was 84.3 in 2021.

Targets and Actuals: Site Energy Usage Intensity

  • Target: ≤ 98.7
  • Actual: …
  • Target: ≤ 2023
  • Actual: …
  • Target: ≤ 2024
  • Actual: …
  • Target: Reach a Site EUI of 95
  • Actual: …

Ramapo

12. Strength of WiFi Coverage Across Academic, Administrative, and Residential Interior Spaces (Indicator for Goal 3)

The strength of WiFi coverage at Ramapo is measured by collecting and analyzing qualitative and quantitative data. Qualitative data is collected by tracking the number of WiFi related service calls (aggregated by location) received by the Help Desk per month. Quantitative data is collected by deploying a survey sampling methodology which deploys a WiFi signal strength meter at various campus locations per month.

Targets and Actuals: Wi-Fi Service Calls

  • Target: ≤ 270
  • Actual: …
  • Target: ≤ 240
  • Actual: …
  • Target: ≤ 210
  • Actual: …
  • Target: ≤180
  • Actual: …
Ramapo

Targets and Actuals: Wi-fi Signal Strength Average

  • Target: Determining baseline (TBD)
  • Actual: …
  • Target: …
  • Actual: …
  • Target: …
  • Actual: …
  • Target: …
  • Actual: …
Ramapo