Webex Best Practices

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Here are some best practice recommendations for a successful meeting experience:

  • Choose voice over video
    • Keeping your camera on is a best practice. However, if you have internet connectivity issues, focus on maintaining a good audio and sharing experience first.  Turn your video off by clicking the camera icon. Adding a photo to your profile provides an alternative visual.
    • If you are experiencing audio problems, you can access the meeting audio from a telephone. However, “Call Using Computer” uses the internet connection and can take up bandwidth. Instead, use the “I Will Call In” option to dial into the meeting from a cellular or landline phone.
  • WiFi
    • Use a wired ethernet connection for the fastest connection.
    • Move closer to the WiFi access point in your home for a stronger connection.
    • For weak WiFi connection: Lower your video quality or turn off your web camera. Also, share your content before the meeting begins.
    • For no Wifi connection: Use the direct dial numbers for your meeting, which you can find in the invite.
  • Close unnecessary applications
    • Audio and video compete for the same resources and under pressure will impact the quality of your collaboration experience. Webex Meetings has health indicators at the top right-hand corner (on latest versions of Webex).
  • Webex can run outside of VPN
    • Turning off VPN for Webex can lead to a better experience for audio, video, and sharing.
  • Keep yourself on Mute
    • If you are not the presenter, keep yourself on mute to avoid unnecessary background noise from interrupting the meeting.

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