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Student Complaint of a Non-Academic Nature Form

Ramapo College is committed to treating all students fairly and is dedicated to providing a strong foundation for a lifetime of achievement. We work hard to promote diversity, inclusiveness, sustainability, student engagement, and community involvement. The College recognizes that disputes may sometimes arise and requests that the parties involved attempt to try and resolve the conflicts informally whenever possible. Students are encouraged to speak directly with the person or office against whom they have a complaint in order to voice concerns and work together toward a resolution.

If resolution cannot be reached, the Student Complaint Form provides a more formal complaint process to assure impartial and equitable resolution.

This form should NOT be submitted to address the following areas of concern:

Concerns About Another Student (BIT – Behavioral Intervention Team)
Sexual Misconduct (examples: sexual assault, sexual harassment, dating or domestic violence and stalking)
Discrimination and Harassment
Student Appeals of an Academic Nature (examples: grade appeals and issues with faculty)
Public Safety (Note: If there is imminent danger, do NOT file a form – immediately contact Public Safety at 201-684-6666 or call 9-1-1.)
Facilities (Note: To initiate a Facilities work order, please login at here)

For assistance with any of the issues listed above, please select the area of concern to be directed to the appropriate link.

Student Complaint Form

PERSONAL INFORMATION – If you would like us to contact you regarding your concern, please add your information below. You may also choose to remain anonymous. Items with an asterisk must be completed.

First Name

Last Name

Phone

Email *

Status *

Undergrad

Grad

PLEASE INDICATE YOUR PREFERRED METHOD OF CONTACT

Phone

Complaint Information

Date (s) on which the event(s) or issue (s) occurred *

Name(s) of the person(s) involved

Complaint Summary *

Please describe your complaint in detail. Include the names of persons, locations, and dates involved. If this complaint is against specific person(s), please list their names and titles.

Please attach additional information

Maximum file size: 102.4MB

What attempts have you made to resolve this complaint up to now? Please state who you contacted and what transpired. *

What resolution do you seek? *

Is there any other information you wish to provide on this situation?

If you are human, leave this field blank.

Beyond Campus: Students have the option to file formal complaints or grievances through other avenues including the following:

The Middle States Accreditation on Higher Education (MSCHE, 1007 North Orange Street, 4th Floor, MB #166, Wilmington, DE 19801, (267) 284-5000) – allegations regarding noncompliance with accreditation standards, policies, and procedures may be made to MSCHE. The Commission’s Complaints Involving Member and Candidate Institutions policy, procedure, and the complaint form may be found at https://www.msche.org/policies-guidelines/
The New Jersey Office of the Secretary of Higher Education (OSHE, PO Box 542, Trenton NJ 08625-0542) – OSHE will consider filed complaints only after all grievance procedures at the institution have been followed, all avenues of appeal have been exhausted, and documentation is provided that such procedures have been exhausted; the complaint policy and form may be found at https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml.
The U.S. Department of Education (U.S. Department of Education, Family Policy Compliance Office, 400 Maryland Avenue SW, Washington DC 20202) – concerns alleging failures by the College to comply with the requirements of FERPA may be made to the USDOE. More information may be found at https://studentprivacy.ed.gov/file-a-complaint.
The National Council for State Authorization Reciprocity Agreements (NC – SARA, 3005 Center Green Drive, Suite 130, Boulder CO 80301) – concerns alleging failures by the College to comply with the state institutional authorization law relative to postsecondary institutions or programs may be made to NC-SARA after all grievance procedures at the College have been followed and no resolution is reached. More information may be found at https://nc-sara.org/student-complaints.

Student Complaint of a Non-Academic Nature Form

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PERSONAL INFORMATION – If you would like us to contact you regarding your concern, please add your information below. You may also choose to remain anonymous. Items with an asterisk must be completed.