Service Request

On-Line Service Request

iService Desk is a web based system that allows users to input a request for routine services via a series of click-and-pick menus and can be found at http://repairs.ramapo.edu. This page must be viewed using Internet Explorer or Firefox and is only accessible on campus. Any questions regarding this site can be referred to the Service Desk at extension 7660.

If you require immediate assistance (i.e. no heat, extreme hot or cold temperatures, flooding, gas, electric or water outage) please call our Service Desk at extension 7660 Monday through Friday, 7:30 AM to 4:30 PM or Public Safety after these hours at extension 6666. We would like to remind everyone that all other routine service requests should be entered into iService Desk at http://repairs.ramapo.edu.

Please send only one request per web entry. Include your name, location of the needed work and brief description of your request or problem. Our system will send automatic email notifications to the sender when the request is processed, when the status changes and when the work is complete. If you have any questions or concerns regarding your request or this notice, you may call our Service Desk at extension 7660; please reference the Request or Work Order number provided. Please do not call or email individual supervisors with your requests; this will only slow down our response time.

Thank you for your cooperation.

All requests for Phone Service should be called into extension 4700 or emailed to telecomm@ramapo.edu.

All requests for cable TV problems should be called into extension 7399 (Media Services).

Any Facility related concern that occurs between 4:30 p.m. and 7:30 a.m. Monday-Friday or Saturday and Sunday should be reported to Public Safety at extension 6666.