{"id":12,"date":"2013-06-25T07:25:33","date_gmt":"2013-06-25T11:25:33","guid":{"rendered":"http:\/\/www.ramapo.edu\/bursar\/faq\/"},"modified":"2023-02-09T09:54:16","modified_gmt":"2023-02-09T14:54:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ramapo.edu\/student-accounts\/faq\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div class=\"accordions\">\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> Will I receive a bill in the mail?<\/p><div>\n<p>No. <a href=\"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/\">Click here<\/a> for details regarding your online and electronic bills.<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> What are the forms of payment?<\/p><div>\n<p>Payment can be made by cash, personal or bank check, money order, credit card, or electronic debit of checking or savings accounts. <a href=\"https:\/\/www.ramapo.edu\/student-accounts\/methods\/\">Click here for details<\/a><\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> How do I use the Web to review my account and pay by credit card\/ACH?<\/p><div>\n<p><a href=\"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/\">Click here for details<\/a><\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> Is there an installment payment plan available?<\/p><div>\n<p><a href=\"https:\/\/www.ramapo.edu\/student-accounts\/options-policies\/\">Click here for details<\/a><\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> How does financial aid appear on my account?<\/p><div>\n<p><a href=\"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/\">Click here<\/a> for details; then click on Billing and Financial Aid Terminology<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> How do I obtain a parking permit (decal)?<\/p><div>\n<p>Parking permits are applied for online.<br \/>\n<a href=\"https:\/\/www.ramapo.edu\/student-accounts\/parking\/\">Student Vehicle Registration.<\/a><\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> What if I don't want or need a parking permit?<\/p><div>\n<p>Students, who do not intend to park a vehicle on campus at any time during the school year, can deduct the parking fee amount from their bill, providing a <em>Parking Fee Waiver<\/em> <em>Form<\/em> is submitted by the published deadline. <a href=\"https:\/\/www.ramapo.edu\/student-accounts\/deadlines\/\">Financial Deadlines<\/a>. Waiver forms are available online or in the Office of Student Accounts. <em><a href=\"https:\/\/www.ramapo.edu\/student-accounts\/forms\/\">Parking Fee Waiver Form<\/a><\/em><\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> What are Lifetime Learning &amp; HOPE Credits and the 1098-T Form?<\/p><div>\n<p><a href=\"https:\/\/www.ramapo.edu\/student-accounts\/taxinfo\/\">Click here for details<\/a><\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> What happens if I don't pay by the due date?<\/p><div>\n<p>A Late Payment Fee will assessed for <strong>each<\/strong> missed payment deadline. The amount that will be assessed is term dependent. fall and spring terms are $200; summer term is $100; winter term is $50. In addition, you will be <strong>subject<\/strong> to deregistration and dehousing (if applicable).<\/p>\n<p><strong>Important Note: An outstanding balance does not always result in deregistration. If you do not intend to attend a class(es), we strongly recommend that you go online and drop the course(s) yourself or you will be responsible for payment.<\/strong><\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> When and how do I receive a refund?<\/p><div>\n<p><a href=\"https:\/\/www.ramapo.edu\/student-accounts\/deposits\/#refunds\">Click here for details<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> By what date must my term bill be paid to avoid a penalty?<\/p><div>\n<p>Payment must be made by published deadlines, which are posted on the <a href=\"https:\/\/www.ramapo.edu\/student-accounts\/deadlines\/\">Current Deadlines<\/a> web page.<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> How can I give my parents\/guardian(s) access to view my account?<\/p><div>\n<p><a href=\"https:\/\/www.ramapo.edu\/student-accounts\/users\/\">Click here<\/a> for instructions on setting up Authorized Users.<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> How do I cancel\/switch my room and\/or board?<\/p><div>\n<p>All cancellations and changes of room and board must be done though the <a href=\"https:\/\/www.ramapo.edu\/reslife\/\">Office of Residence Life<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> What if I want to question charges or fines?<\/p><div>\n<p>You must contact the office that issued the charge or fine. For example, to question a parking violation, contact The Public Safety Office; to question a housing damage charge, contact the Office of Residence Life; etc.<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> How can I give permission to release my financial information to my parents\/guardian(s)?<\/p><div>\n<p>You can complete and submit the Registrar\u2019s Office FERPA Waiver form. <a href=\"https:\/\/www.ramapo.edu\/catalog\/registration-policies\/?ferpa=open\">Click here<\/a> to review FERPA regulations and access the form.<\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":920,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v27.1.1) - 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