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Dear Students,
We have appreciated your continuing patience while we have undertaken the complex process of calculating student relief needed for the Spring 2020 semester’s housing, meal plans and parking services disrupted by the COVID-19 pandemic.
The information below outlines the process by which institutional credits and refunds are being issued as well as guidance for students who may require a Hardship Exception. Please note: These institutional credits and refunds are separate from any relief that students may receive via the federal CARES Act (when available, that information will be provided by Financial Aid).
We hope this will help you and your families cope and recover as we find our way through this international crisis.
Students who have applied for graduation will receive refunds; continuing students received credit towards future expenses, which may be used for summer courses and/or student account charges incurred within the Fall 2020 semester. The College has not issued credits for tuition and fees for Spring 2020 as all coursework is continuing remotely and students will receive grades for their work.
Refunds for housing, meal plans, and/or parking charges will be issued automatically to students who have applied for graduation. Please note exclusions listed below in the section, “A small group may have reduced credits”. These refunds were processed, and will continue throughout the summer as students continue to apply for graduation.
The most efficient means to receive your funds is through direct deposit. To enroll in direct deposit, visit Direct Deposit. Students who do not have direct deposit will receive a check mailed to their address on file.
Continuing students with housing, meal plans and/or parking charges received a credit equivalent to the amount unused for the Spring 2020 semester (using the date of March 23, 2020). Please note exclusions listed below in the section, “A small group may have reduced credits”.
The amount issued to you was calculated as follows:
Credits were first applied to any existing student account balances. Credits that remain after application of payment (or full credit for those with zero balances) are deferred to the Summer and/or Fall 2020 semester. Any unused credit will be automatically refunded to the student on or before September 25, 2020.
Students who fit the following criteria may not be entitled to a credit or refund:
Students who received a credit and are experiencing a financial hardship may apply for a refund as a hardship exception. Please contact us at studentaccts@ramapo.edu for further information and please include “Hardship Application” in the subject of your email.
R&B Hardship Exception Application
Students must be signed into their RCNJ Gmail account primarily in order to access the form. If you have a problem, sign out of all gmail accounts and log back in under your RCNJ Gmail account to access the application.
NOTE: Please allow up to two weeks to receive the decision.
For more information or clarification on these refunds and credit, please contact the Office of Student Accounts studentaccts@ramapo.edu.
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