{"id":1770,"date":"2023-06-05T10:07:02","date_gmt":"2023-06-05T14:07:02","guid":{"rendered":"https:\/\/www.ramapo.edu\/counseling\/?page_id=1770"},"modified":"2025-06-02T14:40:39","modified_gmt":"2025-06-02T18:40:39","slug":"uwill","status":"publish","type":"page","link":"https:\/\/www.ramapo.edu\/counseling\/uwill\/","title":{"rendered":"Uwill – Free Telehealth Counseling"},"content":{"rendered":"

We are pleased to share with you an expansion of mental health counseling options at Ramapo. Thanks to funding from the State of New Jersey, we are able to provide additional mental health support for our students through a partnership with\u00a0Uwill<\/span>. This\u00a0will<\/span>\u00a0include free immediate access to teletherapy and wellness programming through its easy to use online platform.<\/p>\n

To schedule teletherapy:<\/h3>\n

Register\/login<\/a> to Uwill and choose a therapist based on your preferences including availability, issue, gender, language, ethnicity. You can also choose a time that fits your schedule with day, night and weekend availability. Access is quick and easy. You can register and book your first session in just minutes using your school email.<\/p>\n

Uwill is Private. Secure. Confidential.<\/h4>\n

If you need any assistance, you can refer to the Uwill FAQ, Student User Guide, or reach out directly to Uwill at support@uwill.com<\/a>.<\/p>\n

Frequently Asked Questions<\/h3>\n

What is Uwill?<\/h4>\n

Uwill is the leading mental health and wellness solution for colleges and students. Uwill provides free immediate access to teletherapy and mental health crisis support for students.<\/p>\n

How does it work?<\/h4>\n

With Uwill, you have the ability to choose a therapist based on your unique needs and preferences (focus area, gender, language, ethnicity), at a time that fits your schedule (day, night, weekend availability), and by the appointment type preferred (video, phone, chat, message).<\/p>\n

Who is eligible?<\/h4>\n

All students have access to Uwill. Please note that students cannot participate in individual therapy through Counseling Services and Uwill at the same time. However, if enrolled in Uwill, students can continue to be seen in Counseling Services for emergency and drop-in appointments.<\/p>\n

Is it free?<\/h4>\n

Yes, Uwill is available free of charge.<\/p>\n

How do I get started?<\/h4>\n

You can access the Uwill platform by clicking here<\/a> and completing your profile using your school email address and current location. After completing your profile, you can immediately schedule an appointment with a therapist of your choosing. Many students have their first session within hours of profile completion.<\/p>\n

What can a Uwill therapist help me with?<\/h4>\n

Uwill therapists have a range of specialties and have extensive experience working with students. Many students utilize Uwill to help with mood changes, anxiety, stress, relationship difficulties, poor body image, academic challenges, and loneliness, among many other things.<\/p>\n

Who are the counselors available on the platform?<\/h4>\n

The counselors in the Uwill network are all licensed mental health professionals with extensive clinical experience.<\/p>\n

Which treatment approaches do the counselors utilize?<\/h4>\n

Counselors available on the Uwill platform take a solutions-oriented, holistic approach to treatment. Our therapists aim to work collaboratively with you to help you accomplish your goals through teaching tangible skills. This means that counselors focus on providing specific tools, coping skills, and resources to address the issues you are facing.<\/p>\n

Can I choose between video, phone, chat and message-based support?<\/h4>\n

Yes, you work with your counselor and select the format that best suits you. The first session must be video or phone and then you can choose the modality based on your schedule and needs.<\/p>\n

Is it really private and secure?<\/h4>\n

Yes, Uwill is HIPAA and FERPA compliant which means we follow the strictest privacy guidelines. We never share your data \u2013 even on anonymized basis \u2013 to any third party \u2013 without consent.<\/p>\n

What browser is best to access Uwill?<\/h4>\n

For best performance, we recommend you use Chrome browser to access Uwill here.<\/p>\n

Can I change counselors?<\/h4>\n

Yes, you can change your counselor at any time.<\/p>\n

Who do I reach out to for technical assistance?<\/h4>\n

Uwill provides 24×7 technical support by email support@uwill.com<\/a> or phone 833.99.Uwill (833.998.9455).<\/p>\n

\"Ramapo\"<\/div>\n

For Emergencies<\/h3>\n

If you are experiencing a mental health emergency\u00a0during business hours<\/strong>\u00a0(M-F 8:30-4:30), please come to D-216 or call our main line at\u00a0201-684-7522<\/strong>\u00a0to be connected with our emergency on-call therapist. Please be sure to inform the receptionist regarding the nature of your urgency. We\u00a0will\u00a0do everything possible to respond promptly and\/or involve other resources as needed.<\/p>\n

If you are experiencing a mental health emergency\u00a0after the office has closed (nights or weekends)<\/strong>, simply call the main line at 201-684-7522 and follow the prompt (\u201cPress 2\u201d) for immediate assistance.<\/p>\n

Alternatively, you may call or text 988, the Suicide and Crisis Hotline, call 911, or go to your local emergency room.<\/p>\n

Crisis Hotlines:<\/h4>\n