Frequently Asked Questions - Web for Students

1. What is an R#?
2. Personal Identification Number (P.I.N.) Information
3. Do I need advisement?
4. Do I need an appointment to register?
5. Is the system secure?
6. What if my PIN is disabled?
7. Will the schedule of classes be printed?
8. Can I register from anywhere?
9. Can I adjust my schedule anytime?
10. What times of the day can I register?
11. How do I deal with a registration error message?
12. What if a course is closed?
13. Will I be mailed a Grade Report?
14. Will I recieve a bill in the mail?
15. What are the forms of payment?
16. How do I use the Web to review my account and pay by credit card?
17. Is there an installment plan available?
18. How does financial aid appear on my account?
19. How do I get for a parking permit (decal)?
20. What if I don’t want or need a parking permit?
21. What do I do if I am covered by outside medical insurance?
22. What are Lifetime Learning & HOPE Credits and the 1098-T Form?

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1. What is an R#?
An R# is the identification number assigned to all members of the Ramapo community. New admits receive R#’s from the Admissions Office; new non matriculants receive R#’s from the Registrar's Office. Students who lose or forget this ID number must present their Ramapo ID to obtain this information. The R# along with a PIN allows access to the Web for Students.

2.Personal Identification Number (P.I.N.) Information
Personal Identification Numbers (P.I.N.s) are provided to current students at Ramapo College of N.J. for conducting business. They are used for registration, computer account generation, and a host of other functions requiring student authentication. P.I.N. numbers have become an important part of the long-range plan in the Registrar’s Office. It is vital that students remember their P.I.N. information. Access to current and future data applications will require P.I.N. entry. If you are a current student at Ramapo and need assistance with your P.I.N., please contact the Registrar’s Office. You will be required to present your Ramapo College ID card.

Key things to remember about your P.I.N. are as follows:

You will be prompted to change your P.I.N when you first log in for security. (The initial PIN is your date of birth MMDDYY.)
All P.I.N. inquiries must be made at the Registrar’s Office.
P.I.N. information WILL NOT be given over the telephone. Students must show picture ID at the Registrar’s Office to reset their P.I.N.
P.I.N. information will NOT be given to anyone but the student.

If you are unable to come to Ramapo during business hours to find out your P.I.N, please e-mail registrar@ramapo.edu from your ramapo.edu email address . You will be provided further instructions.

Please contact the Registrar’s Office with further questions at (201) 684-7695.

4. Do I need an appointment to register?
No. Registration is done online through the Web. After your registration window opens, you may register from anywhere you can access the Internet when the system is available. The system is usually available from 8:30 am - 11:55 p.m. See specific times and dates.

Check for your registration window.

5. Is the system secure?
Yes. We use several devices to ensure 100% security. We are using a digital encryption certificate for all transactions involving course registration and all credit card transactions. Your ID and PIN are only transmitted once after which a key is substituted. Your name, ID, and PIN are NEVER seen on any web pages or print-outs. All personal information and class data remains behind the firewall. DO NOT give out your PIN number to anyone. That is the biggest breach of security.

6. What if my PIN is disabled?
You can get your PIN reset in the Registrar's Office. (D-224) No PIN numbers will be given over the phone.

6A. What if I forget my PIN?
Use the “Forgot PIN” button on the login page.

7. Will the schedule of classes be printed?
No, the Schedule of Classes is available in PDF format on the online class schedule website (found on Web for Students) or students may easily look up courses on the Class Schedule Search.

8. Can I register from anywhere?
You can access Web for Students anywhere you have Internet access. Check for access around campus.

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9. Can I adjust my schedule anytime?
In general, you can adjust your schedule anytime from 8:30 am - 11:55 p.m. after your day to register arrives through the last day of Add/Drop. See specific times and dates.

10. What times of the day can I register?
The system is usually available from 8:30 am - 11:55 p.m. See specific times and dates.

11. How do I deal with a registration error message?
Special permissions may be available for closed courses (or those in need of a prerequisite). See your instructor to obtain an electronic override. Overrides are entered by the instructor. You must provide the instructor with specific information as what kind of override is needed. Students must still register for courses online after the override is entered.

12. What if a course is closed?
Sometimes you may be able to obtain special permission from the instructor. After the instructor gives you an electronic override, you must then register for the course.

13. Will I be mailed a Grade Report?
No, grades will available on the Web shortly after the end of the semester. Login through Web registration. Select "FINAL GRADES" under the Student Records Menu. Select "Term" to view grades. If you require an unofficial transcript contact the Registrar’s Office. 

14. Will I recieve a bill in the mail?
No. The Account Summary screen on the Web serves as a student’s bill.
How to review your bill online.

15.What are the forms of payment?
Payment can be made by cash, personal or bank check, money order, credit card, or electronic debit of checking or savings accounts.

• In-person payments: Cash, personal check, bank check, or money order can be made at the Bursar’s Office, first-floor D-wing during regular business hours.
• Mail-in payments: Check or money order payments should be mailed to Ramapo College Bursars Office, 505 Ramapo Valley Rd. Mahwah, NJ. DO NOT MAIL CASH.
• Checks and money orders should be made payable to RAMAPO COLLEGE and include the Student ID Number (begins with an “R”) on the front of the check or money order.
• Credit card, electronic debit of checking or savings account payments may ONLY be paid on the internet. Log onto www.ramapo.edu/bursar and then click Payment Information for details.

16. How do I use the Web to review my account and pay by credit card?
For detailed instructions log on to http://www.ramapo.edu/bursar/billing/index.html.

17. Is there an installment plan available?
Ramapo College offers the Tuition Management Systems Plan (TMS). To qualify, you must be enrolled for a minimum of three (3) credits per semester. Deferment payments plans are only available in the fall and spring terms. Summer term payment is due upon registration. For further information, you may visit the TMS Web page at www.afford.com/ramapo, then click on Tuition Payment Plans, or you may call the Bursar’s Office at (201)684-7495.

18. How does financial aid appear on my account?
Financial aid appears on your account in two forms: pending aid, also known as estimated or anticipated aid, and disbursed aid (paid or credited). Disbursed aid and current term pending aid reduce your current term charges.

There are two types of pending aid, Authorized and Memo. They appear in separate sections on the Account Summary screen (official term bill).

Authorized Aid is aid that has met all the requirements for payment and will be credited to your account on the official term disbursement date. Typically, this date is four weeks into a term. The Authorized Financial Aid Balance is the sum of your Authorized Financial Aid for the term.

Memos are pending financial aid transactions that require further action. However, if the Memo is a New Jersey Class Loan, Alternative Loan, or Outside Scholarship, no further action needs to be taken on your part. Your account will be credited when payment is received from the funding agency. All other types of aid that appear as a Memo have not met all the requirements for payment. We strongly recommend that you contact the Office of Financial Aid to resolve any outstanding issues. The Memo Balance is the sum of your Memo Aid for the term.

Current Due net of Authorized Financial Aid and Memos is the AMOUNT TO BE PAID. It comprises the Account Balance less the sum Authorized and Memo Aid Balances.

NOTE: Financial Aid recipients are liable for the amount not covered by their aid package.

NOTE: Estimated aid from a prior term will not appear on a current term bill. For example, if any or all of your fall aid is still Memo, it will not be reflected as a credit on your spring bill. As a result, your balance forward from the fall will not be reduced by any fall Memo aid. Only your spring financial aid will be calculated as a credit on your bill.

19. How do I get for a parking permit (decal)?
Parking permits are applied for online. 
Student Vehicle Registration.

20. What if I don’t want or need a parking permit?
Students, who do not intend to park a vehicle on campus at any time during the school year, can deduct the parking fee amount from their bill, providing a Parking Fee Waiver Form is submitted by the published deadline. Financial Deadlines. Waiver forms are available online or in the Bursar’s Office. Parking Fee Waiver Form

21. What do I do if I am covered by outside medical insurance?
Students, who have outside coverage, can deduct the insurance amount from their bill, providing a Request for Waiver of Student Insurance Form is submitted by the published deadline.  Financial Deadlines.  Waiver forms are available online or in the Bursar’s Office. Student Health Insurance Waiver Form

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