On Campus Living: Work Order Hotline / Support
Hotline Telephone Numbers
Problems such as no power, elevator malfunctions, plumbing leaks/clogs, no heat/AC, any lock related problem, etc. are considered health, safety and security issues and should be called into the service line at extension 7660.
All requests for Phone Service should be called into extension 7013.
All requests for cable TV problems should be called into extension 7400.
*For emergencies dial the Facilities Service Line at extension 7660.
Any emergencies that occur between 4 p.m. and 7a.m. should be reported to Security at extension 7432.
Maintenance Support
| Telephone | |
|---|---|
| No dialtone, static on line, cross talk, damaged instrument |
Dial x4700, Telecommunications Manager will resolve. |
| Voice Mail Setup | |
| See instructions issued in your check-in packet. For additional assistance, dial x4700. | |
| Cable | |
| No Cable Service | E-mail: media@ramapo.edu (Please provide your name, telephone extension, Residence Hall number, and best time to be reached.) |
| Data / Network Connections | |
| Network connection not working | E-mail resnet@ramapo.edu Telephone: x6831 |
| Maintenance / Facilities | |
| Work Orders, Repairs | E-mail: repairs@ramapo.edu (be sure to CC your RA/CA) |
| ResNET Home Page | Facilities Home Page |
