Frequently Asked Questions about RCNJ Student Health Services
Do I need an appointment to be seen?
Yes. Same day appointments are usually available for sickness. Call early in the day to ensure a same-day appointment. During the cold and flu seasons, appointments fill up quickly. Appointments are not provided for routine medical physicals.
Can I be seen without an appointment?
Students whose medical condition necessitates immediate medical attention will be seen without an appointment as an emergency.
Is there a charge for a visit to Student Health Services?
The office visit is free. However, there is a charge for medications dispensed, laboratory testing, and specialty clinics (Well Women’s Clinic, Flu Clinic).
Can any student use Student Health Services or do I have to have the school insurance in order to use this service?
Any currently enrolled student can use Student Health Services for your healthcare needs. You do not have to be enrolled in the school health insurance plan.
Would I be seeing a doctor if I go to Student Health Services?
A Nurse Practitioner would most likely see you. Our staff consists of a part time Board Certified Family Practice Physician, 3 Board Certified Nurse Practitioners, and a Registered Nurse. Nurse Practitioners can examine, diagnose, and treat patients as well as prescribe medications and treatments.
How are prescriptions handled?
RCNJ does not have an in-house pharmacy. We do dispense some of the more common medications such as antibiotics and Plan B. If you receive a medication from Student Health Services, the cost is billed to your college account. We do not accept payment in Student Health Services. If you are given a prescription, you will need to take this prescription to the local pharmacy to have it filled.
I need regular blood tests because of the type of medicine I am taking. Can Student Health Services’ draw my blood so I do not have to go off campus?
Yes, you will need to call Student Health Services and schedule an appointment. Bring the order from your health care provider with you. QML (Quentin Medical Laboratory, Inc.) is our reference lab and they pick up from Student Health Services daily. QML is an approved laboratory through the student medical insurance plan. If you are utilizing another insurance plan, you must check with your medical insurance provider to make sure that QML is an approved laboratory for your use. Student Health Services does not have an agreement with Lab Corps or Quest Diagnostics.
My doctor has ordered Physical Therapy for me. Can I get that on campus?
No, Physical Therapy is not available on campus. Check with your medical insurance provider to Physical Therapy offices in the area.
I live off campus. Can I still use Student Health Services?
Yes. Student Health Services is available to any currently enrolled student, full time or part time, undergraduate or graduate.
What do I do if I am too sick to come to Student Health Services? Do you make house calls to my room?
Student Health Services does not make house calls. If you are on campus, you can call Campus Public Safety to transport you to Student Health Services. A Campus Public Safety Officer, if available, will be dispatched to assist you. You can also dial 911 for emergency assistance. The Ramapo College EMS, Ramapo Public Safety and Mahwah Police will be dispatched to assist you. If you live off campus, you can certainly call Student Health Services and we will advise you or call 911.
What do I do if I need medical attention after hours?
If a student requires non-emergency medical attention when Student Health Services is closed, you can see a community medical provider. Locally there are several urgent care type facilities conveniently located to Ramapo College of NJ. Please direct all calls regarding their office hours, cost and insurance coverage directly to the Valley Health Medical Group.
The following locations are available for your use:
- 159 Franklin Turnpike, Waldwick, New Jersey 201-447-3603
- 72 Hamburg Turnpike, Riverdale, New Jersey 973-835-7290
- 1114 Goffle Road, Hawthorne, New Jersey 973-423-1364
- 40 Washington Ave., Dumont, New Jersey 201-387-7055
- 182 Kinderkamack Road, Park Ridge, New Jersey 201-930-1700
- 780 Cedar Lane, Teaneck, New Jersey 201-386-7664
Assumption of Costs: If using the above or other facilities the college will not assume financial responsibility. The student and/or family are responsible for all associated costs, which may be paid by insurance or personal funds.
In the case of an emergency, your only option is to go to the emergency department of a local hospital. If you believe that you have a condition that cannot wait until Student Health Services is open, call Campus Public Safety at 201-684-6666 or x 6666 or dial 9-911. Public Safety will immediately respond to your location. The Mahwah Police and Ramapo College Emergency Medical Services (EMS) Unit will also respond. EMS is a student organization staffed with certified first responders and emergency medical technicians. An EMS first responder/EMT will assess your condition and transport you by ambulance to the local emergency room. The student is responsible for all associated costs.
Student Health Services is NOT an Emergency Department and cannot provide the level of care that Emergency Departments do. Invasive procedures and emergencies are referred to community providers, local hospitals or local health care facilities. It may be medically necessary to have a student seek more definitive care at the Emergency Department or with a local specialist. The student is responsible for all associated costs.
Intoxication, self-injurious or other dangerous behavior: If a student is referred or required to be transported by the College to a hospital Emergency Room or other medical facility due to intoxication, potential or actual self-injurious or other dangerous behavior, the College will not assume financial responsibility.
Assumption of Costs: If using the above or other facilities the college will not assume financial responsibility. The student and/or family are responsible for all associated costs, which may be paid by insurance or personal funds.
Do I have to go to the hospital by ambulance? Can Campus Public Safety take me to the emergency room?
Unless you have a friend with a car, ambulance transport is your only choice. Sometimes, an ambulance is your best choice especially for more severe injuries and illnesses. Campus Public Safety does not transport sick or injured students.
I do not live in campus housing. Do I still call campus Public Safety if I need medical assistance after hours?
No, Call 911 to activate your local emergency response system.
What if I have an emergency?
In the event of an emergency, dial 9-911 from any campus telephone to activate the emergency response system. You can also contact Campus Public Safety by dialing 6666 from any campus telephone.
What hospitals are in the area?
- Good Samaritan Hospital & Trauma Center 255 Lafayette Avenue, Suffern, NY 10901 is 10 minutes from campus.
- Valley Health Care Systems 223 North Van Dien Avenue, Ridgewood, NJ 07450 is 16 minutes from campus.
- Bergen Regional Medical Center 230 East Ridgewood Avenue, Ridgewood, NJ 07652 is 20 minutes from campus.
- Hackensack University Medical & Trauma Center 30 Prospect Avenue, Hackensack, NJ 07601 is 26 minutes from campus.
Can I keep medicine in my room?
Yes.
Can Student Health Services store my medicine for me?
It is the student’s responsibility to store his or her own medicine. The only medicine that would be stored in Student Health Services is allergy injection serum.
Does Student Health Services need to know what medicine I keep in my room?
No. However, we would like to know that you are taking medicine. Please make sure you note this on you Health History Form that you would complete upon your first visit to our office.
I take medication that I have to inject. How do I dispose of used needles and sharps?
Student Health Services will supply you with a rigid, puncture resistant sharps container. When the container is full, return it to Student Health Services and you will receive another container. We will make sure to dispose of your sharps container through our Hazardous Waste Disposal.
Please note that improper disposal of syringes or hypodermic needles is regulated by NJ State Law. This Statute prohibits any person from discarding disposable or reusable syringes, needles and other medical sharps in public or private places that are accessible to other person without destroying the needle and syringe. Violators of this State Law can be fined up to $500,000 and/or imprisoned. You can also be sued if someone was injured by your improper disposal.
